Road West Privacy Policy

Road West respects your privacy!

There are a few areas of our business that require collection of your personal information in order to inform you of our products and services. The following Privacy Policy describes how and why this information is collected, where it is held and what is done with it.

1. Accountability: Road West is responsible for personal information under its control and has designated a Privacy Officer who is accountable for the organization's compliance with the following principles.

2. Identifying Purposes: Personal information is collected in the following way for the following reasons:
• through our website as we receive requests for proposals, inquiries and general correspondence
• as provided through telephone communications.
• as provided through by regular mail and email communications
• as initiated in direct sales and trade show involvement

This information is stored at our head office in Banff, Alberta where only Road West staff have direct access to it.

The information will be used to provide on-going correspondence and communications on the products and services we provide and to establish and properly maintain a client relationship with you for both current and future programs. This includes sending printed materials and new brochures to notify you of new products and services from time to time and our periodic newsletter sent by email.

Road West does not sell or disclose your information to any third parties, unless otherwise required by law.

3. Consent: By providing Road West with your information you are providing your consent for the collection of your information.

4. Limiting Collection: Your information will only be used for the reason that it is being collected as outlined in this policy. All information is collected by fair and lawful means.

5. Limiting Use, Disclosure, and Retention: Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by the law. Personal information shall be retained only as long as necessary for fulfillment of those purposes.

6. Accuracy: Road West makes every attempt to keep all information as accurate, complete, and up-to-date as is necessary and as it is provided. If your information requires updating please contact us!

7. Safeguards: Personal information is protected along with the other Road West company documents so that only Road West employees have access to it for the reasons outlined in this policy.

8. Openness: If you have any questions about your information, please contact us today and we can answer any questions you may have about this policy.

9. Individual Access: If you would like to know what information we have on file for you, please contact us and we can let you know what is on file. At that time we can update this if required or carry out any request regarding your details that you may have.

10. Challenging Compliance: At any time you may address a challenge concerning compliance with this policy to the Road West Privacy Officer for the organization's compliance.

If you have additional questions regarding this policy and how your information is handled please contact us at any time.

Thank You!
Road West